Naima Begum
Interaction & Experience Designer
01/2023 - Current
Freelance UI Designer
- Creating user stories, user flows and journey maps from research and analysis of briefs
- Producing wireframes to contribute to user centred design
- Prototyping and creating layouts to polish designs
- Using Adobe XD/ Sketch to create user interfaces for mobile apps and visuals for websites
- Working with Start-ups to produce user interfaces and wireframes
09/2019 - 01/2023
Capgemini - UX / UI Designer
- Use of UX design knowledge applied to technical problems
- Creating journey flows and user journey maps to identify paint points
- Working in an agile environment, with 2-week sprints
- Supported the creation of a UX Agency and provided all UX templates for User Research, Content Design, Service Design and Interaction design.
- Produced high fidelity designs of dashboards to meet client needs & requirements
- Working closely with user researchers to understand user needs
- Understanding of user experience from listening and guiding interviews from users in user research sessions Liaising with development team to produce designs based on API’s and requirements
-Understanding of sprint planning, sprint retro
- Produced design style guides
- Creating minimum viable products using Adobe XD
- Wire framing and prototyping using Adobe XD
- HTML & CSS prototyping using Government design system
- Understanding users' mental model from user research sessions
- Understanding users pain points and applying changes to new designs
- Understanding new ways of incorporating UX design skills
- Using Lo-fidelity wire framing
Project: End to End monitoring Dashboards
- User research carried out alongside user research
- Produced empathy maps and user journey maps to represent user needs and requirements
- Liaising with stakeholders to understand user needs
- Produced mood boards and ideas including Lo-Fi wireframes using Adobe XD of dashboards to client Produced an MVP to present to stakeholders
- Held collaborative design sessions with stakeholder involvement
- Worked closely with Business Architect to understand business requirements
- Development team to understand restrictions and requirements
Produced dashboard prototype in Adobe XD
Project: E2E – Entrepreneur to Entrepeneur
- Working with the client to understand business requirements
- Conducted several user research sessions to understand user needs
- Conducted analysis with business team to implement business requirements alongside user needs Produced a high-fidelity wireframe using Figma and Adobe XD
- Presented the complete wireframe to stakeholders
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Project: Making Tax Digital – Income Tax
- Working closely with Business Analyst, content designer and development team to produce seamless wireframes using Government design system (GDS)
- Aligning design with GDS standards
- Working closely with Business Analyst to ensure all business requirements have been met
- Working closely with development team to ensure end to end service is functional and working Using user research to influence decisions
- Ensuring all business and technical requirements have been met by prototyping
July 2017 - June 2018
BMW, Hams Hall -Â IT Services Analyst
- Worked on several projects in a 100% agile environment using IT services to aid decision-making.
- Working with SAP software to complete transactions and user requests
- Managing my own time using JIRA and Confluence workflow management
- Monthly update of KPI’s which reflect whether department targets are met
- Liaised with international teams in South Africa to implement the new GRC Firefighter 10.0 in SAP
- Sanitised data to ensure that it is up to date and ready to transfer to the new process by understanding the relative changes required by business managers
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Project – IT Operations: GRC Firefighter Emergency Access Management Process change
- Liaised with international teams in South Africa to implement the new GRC Firefighter 10.0
- Sanitized data to ensure that it is up to date and ready to transfer to the new process by understanding the relative changes required by business managers
- The process was implemented as a Phase conversion which required training to be provided in which I had to carry out.
Additional training:
- Cloud computing training - understanding its practicalities in the real world
- SharePoint training - implementing solutions for the business environment